Your Licensing Guide

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You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact DocuPet or Contra Costa Animal Services directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

As per California State law, a pet license may not be valid at anytime a pet's rabies vaccination is expired.

As you are required to provide documentation to demonstrate proof that your pet has been spayed/neutered, our customer care team members are not able to review this documentation and therefore cannot process new licenses for spayed/neutered pets over the phone. You must license online where you can upload the required documentation, or present it in person at a Contra Costa Animal Services located at 4800 Imhoff Pl, Martinez CA, 94553. Once we have updated documentation on file, we do not require it again, and thus, renewals can be processed over the phone.

Licenses expire at the end of the license term selected unless your pet's current rabies vaccination expiration date falls prior to the end of the term. A license cannot be valid at any time if a pet's rabies is expired. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

You may renew your pet's license within 60 days of your pet's current license expiration date. If you renew prior to the upcoming expiration date, your pet's new license will start the day after expiration, not on the date of purchase.

Temporary licenses expire after 60 days. To convert a temporary license into a full license you must provide new proof of rabies expiration prior to the temporary license expiration date. If the rabies expiration date extends beyond the original term selected, your pet's license may be extended to the full term originally selected. If the newly provided rabies expiration date falls prior to the term end, the new license expiration date will be the same as the rabies vaccination expiration date.

No refunds are provided on licenses purchased regardless of circumstances.

Late fees come into effect if a license is not renewed within 30 days of the original expiration date.

Please visit Contra Costa Animal Services in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

Those aged 65 and older may qualify for a senior citizen rate. Your pet must be spayed/neutered to receive the senior rate.

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved, you will be eligible to receive the new discounted rate. Otherwise, you can visit Contra Costa Animal Services in person at 4800 Imhoff Pl, Martinez CA, 94553 and show proof of spay/neuter there.

For all online orders, a processing fee is applied on license purchases at a rate of 2.65% + $0.25 per transaction.

Please visit or contact Contra Costa Animal Services. They are located at 4800 Imhoff Pl, Martinez CA, 94553.

DocuPet has uploaded from 3-5 worth of historic licensing data

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

Please get in touch with Contra Costa Animal Services at 925-608-8400.

Visit this page for information on licensing ordinances/bylaws: Code

The following species are required to be licensed: Dogs are mandatory and cats are voluntary

You will need to complete the required paperwork and visit Contra Costa Animal Services in person to qualify for rabies exemption.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

• The document provided is the right type of proof required.
• Pet and pet owner account data matches your own.
• The document is clear and legible.

Documentation uploaded via the online system is typically reviewed within two to three business days.

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.

A valid rabies proof is required to purchase a pet license. A 60 day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.

You will need to complete the required paperwork and visit Contra Costa Animal Services in person to qualify for the spay/neuter exemption.